POLICIES

Providing our clients with quality services is our goal. We take time and careful detail to make sure every step of the way the client is at ease in any of our appointments. We do not move forward with any appointment until the client and artist are 100% happy with the pre-draw and color.


We respect your time and ours. Due to the nature of the service, there are policies that need to be followed in order to have productive and satisfactory experience. We thank you in advance for your understanding!

RESCHEDULE/CANCELLATION 

ALL DEPOSITS ARE NON-REFUNDABLE. If you reschedule less than 72 hours before the appointment, you will lose your deposit and will be required to pay a new $50 deposit. 


LATENESS/NO SHOW

Clients more than 15 minutes late to their scheduled appointments will be cancelled and will be required to pay an additional $100 deposit to reschedule your appointment - no exceptions.

TOUCH-UP/PERFECTING-SESSION

You will receive one free touch-up and must be done 6-8 weeks after your initial session. If you need to reschedule, and we won’t be able to fit you in within 6-8 weeks timeframe, an additional touch-up will be charged. 


GUESTS/FAMILY

Only the artists and the client getting the procedure done are allowed. It is important to understand that for best results, requires a suitable atmosphere in which it is possible to establish the necessary contact between the client and artist. NO guests/family/friends/pet, please.


EXPECTATIONS

Do not expect your permanent make-up to heal perfectly after first session. Microblading is an art, not science. Clients results will vary and using brow make-up may still be needed. It’s important that we stay close to what your brows are naturally doing to maintain beautiful results. Perfection is our goal but brows are sisters, not twins, and no sides of the face are the same. Although we give our our best efforts to provide you with premium products and quality services, many factors can lead to varied results (especially on those with problematic skin and/or a cover-up an old tattoo). There is no warranty or guarantee made to you, as a result of this procedure and the final result CANNOT BE GUARANTEED due to nature of skin it heals. The results will vary and individual results are NOT GUARANTEED. All services provided are non-refundable.